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Shipping & Returns


Shipping:


Fed Ex is our preferred provider for our shipping needs. However, we do use other companies. If you prefer to use a specific carrier please let us know in advance.


All shipping times vary and are determined on the project. Please contact us for further information.


Expedited shipping and tracking is available upon request. Additional fees may be necessary and of course dicussed with you in advance. 


All orders usually ship the following business day unless otherwise specified. Custom Orders are based on our schedule. Ready to Ship is our new section with mixers included in the cost. Deatils will be supplied in the description.


Return Policy:


Pre-produced artwork (Excluding Mixers) that has not been commissioned can be returned or

exchanged to us within 2 weeks of purchase date for a full refund.

All

returned or exchanged items must be received in it’s original condition w/tags by Un Amore. After the two week period has expired you may

exchange it or receive a credit.


All commissioned artwork, projects, or shoes cannot be refunded or

exchanged. These sales are final.




Brief Design Agreement


Renderings:


Un Amore can provide renderings for our client to help with decision making that may be difficult. It is non-refundable fee of $150.00. This includes up to 3 variations. If the client chooses to proceed this fee is deducted out of the total cost of the project. If additional variations are necessary, an additional fee would be required and would not apply towards the cost of their artwork. This of course would be discussed prior to moving forward.


If the Client requests any substantial changes to the brief or the Artwork or requests any additional services, Un Amore reserves the right to charge

additional fees.


Fees and Payment:


The fee payable to Un Amore by the Client for the Artwork set out in the Form of Agreement. ALL fees for commissioned mixers are due in advance to reserve your spot on the schedule and is non-refundable. 


Any expenses payable in addition to the Fee will be identified in the Schedule and will be reimbursed by the Client.



Intellectual Property:


All Intellectual Property is the property of Un Amore including, but not limited to Copyright, Trademarks, Design, Artwork, Logos. All other intellectual property rights in the Artwork will remain with Un Amore. However, upon payments in full, Un Amore gives to the client a royalty-free licence to use the completed Artwork in the Client’s business for the purposes for which it is to be provided.


Un Amore asserts their moral rights to be identified as the author of the Artwork in accordance with the law.


Our Warranty:


All work performed by Un Amore has a conditional guarantee. Any work that is applied to existing repairs and body modifications will be voided should the previous work or repairs lift the paint or artwork we provided.


We will warranty and guarantee all work provided by us including prep, base, artwork, and finish work. However, if a client chooses to tamper or alter any paint or project, it will automatically void any and all warranties and guarantees!


Client Obligations:


The Client will respond promptly to any communications or requests for

information from Un Amore during the course of the Agreement.


The Client will not include the Artwork or any reference to Un Amore in any publication that is illegal, obscene or pornographic nature.


The Client agrees that Un Amore will be entitled to include an illustration of the Artwork in any portfolio, website or publicity material whether or not the IP Rights are assigned to the Client.


Confidentiality:


The Client will keep the terms of the Agreement confidential and will not allow disclosure to any third parties. In addition, any trade secrets and other confidential information obtained by either party from the other will be kept confidential and will not be disclosed to any third party.


 

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